Client Service Center is available Monday to Friday from 10AM to 8PM.
Frequently Asked Questions
Frequently Asked Questions
HOW LONG WILL IT TAKE TO GET MY ORDER
Delivery time varies depending on your location. When your order has been shipped, you will receive a tracking number so that you can follow the shipment step by step.
HOW DO I TRACK MY ORDER?
When your order has been shipped, you will receive a tracking number so that you can follow the shipment step by step.
HOW DO I APPLY MY DISCOUNT
Enjoy your 30% off your first purchase! The discount is automatically applied at checkout.
Once your return has been received and processed, it can take up to 10 working days for the refund to appear in your account. The amount will be refunded using the same payment method used for the purchase.
I HAVE RECEIVED A DEFECTIVE ITEM
If you have a claim or a missing delivery, please contact info@sonacph.dk. In your email, please include your order number, a description of the issue, and any relevant photos of the complaint.
